Safe details to send
Include the tool name, input format, browser, approximate row-count bucket, visible rule ID, and steps that reproduce the issue. A completely fictional sample is helpful.
Contact
Describe the format problem, not the private transactions.
Email support@bankfilekit.com for product, privacy, legal, or compatibility questions.
BankFileKit is operated and maintained by 深圳织流科技有限公司.
Do not attach financial files
Do not email bank exports, QBO or OFX source files, screenshots of real transactions, account numbers, balances, names, addresses, or login information. Support will not ask for bank credentials.
What support covers
We can clarify the stated file formats, visible validation messages, privacy boundary, and documented compatibility limits. BankFileKit does not provide accounting, tax, audit, or investment advice.
Privacy and legal contact
The same address, support@bankfilekit.com, is the confirmed privacy and legal contact for this site. Do not include financial file contents in the message.