Safe details to send
Include the tool name, input format, browser, approximate row-count bucket, visible rule ID, and the steps that produced the issue. A completely fictional reproduction is helpful.
Contact
Describe the format problem, not the private transactions.
Email support@bankfilekit.com for product, privacy, or compatibility questions.
Do not attach financial files
Do not email bank exports, QBO/OFX source files, screenshots of real transactions, account numbers, balances, names, addresses, or login information. Support will not ask for bank credentials.